Resources
Compliance Requirements
ADA Compliance for NEMT Providers
Every NEMT company must follow ADA (Americans with Disabilities Act) standards to safely and legally transport passengers with mobility needs. This includes vehicle accessibility, driver assistance protocols, and equipment maintenance.
This guide provides a simple overview of:
- Wheelchair lift and ramp requirements
- Securement system standards
- Driver training (CPR, HIPAA, ADA assistance)
- Inspection and documentation best practices
ADA Vehicle Requirements Chart
| Feature | Minimum ADA Standard | |
|---|---|---|
Door Height |
≥ 56″ (vehicles ≤22 ft) or ≥ 68″ (vehicles >22 ft) | |
Lift Width |
≥ 30″ clear platform | |
Lift Load Capacity |
≥ 600 lb design load | |
Ramp Load Capacity |
≥ 300 lb (≤30″ ramps) or ≥ 600 lb (>30″ ramps) | |
Securement Systems |
4-point tie-downs + lap & shoulder belts | |
Clear Floor Space |
≥ 30″ × 48″ unobstructed area | |
Interior Lighting |
2 foot-candles minimum at steps; 1 foot-candle minimum outside | |
Slip-Resistance |
Non-slip surfaces throughout vehicle entry and interior | |
Contrast Markings |
High-contrast edges on steps and thresholds | |
Handrails |
Required at entrances and inside for stability | |